- Personalized Jewelry. About 1/3rd of our line can be personalized. You can choose charms, engraving, and crystals. There are fill in boxes and details within those listings for personalizing your items.
- We can't do customers designs or 'custom designs' including redesigns of our 'as is' jewelry, such as, changing crystal colors, images and/or combining different bracelets. This all falls under custom work.
- If you have any questions about personalizing your jewelry, we are here to help, please contact us at: Dea@blackberrydesignsjewelry.com
- Excluded from personalized designs are custom patterns/ layouts of charms. Our artists each have 20 years or more experience in jewelry design and will create your jewelry for function, artistic aesthetics, and color.
- Due to the Complexity of creating personalized jewelry they are non-returnable. Any issues with personalized items our artists are happy to resolve for you.
- Photo Jewelry, Please be sure to include a high resolution, 1000 pixels by 1000 pixels or larger, uncropped photo. Our artists need room to crop your photo and give you top quality jewelry. The jewelry will only be as beautiful if you send us quality photos.
- If we have questions about your order we will email you twice, if we do not hear back within 3 working days we will cancel and give you a full refund. You may re-order providing the corrected information.