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Phone: (760) 294-4449 ~ Text: (760) 254-8688
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    Returns, Exchanges and Discounts

    • Please contact us and return your items within 30 days
    • We offer both refund and exchanges of unworn jewelry
    • There is no charge for exchanges of equal cost, you will be invoiced if a higher priced item and refunded if the item is less
    • No restocking fee for returns
    • Customer is responsible for return shipping
    • Personalized items are non-returnable.  Any issues with personalized items our artists will resolve for you
    • Please package securely, return with your name, address, invoice number
    • We process your refund within 24 hours of receiving your return
    • We are happy to issue refunds after the jewelry is returned to our studio
    • If your jewelry is ever lost we will replace it for you at no charge with a insurance claim filed
    • We don't double discount our products, using both coupons and sales in tandem

    Returns Address

    Blackberry Designs
    235 Melbourne Glen
    Escondido, CA  92026

    Repairs, Resizing & Warranty

    • We resize your jewelry at no charge
    • Limited Lifetime Warranty against the loss of any crystals, breakage of charms, or damages from normal wear.      
    • If you need a repair please return to address above and include information about repair and your name and address
    • Please allow us 1 week to repair and return