I can't say enough how happy I was with the locket. The engraving was perfect and the photo inside was a solid material that looks like it could resist some (not a lot) of water in case of an accident. My wife loved the gift!
I had one small issue, but the provider was very responsive and sent out a replacement piece immediately (no charge). All you can ask if there is an issue is that it is addressed immediately, and she was on top of it. Great experience overall. Will recommend to others.